Returns & Exchanges

At Coldplay Shop, we want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.